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Year 2011 become a huge success for Tele2 Kazakhstan with many challenges the company had to withstand. One of them was and still is a conquering of a local market accompanied with an enormous growth of subscribers’ base which rose new demands to hardware and software performance we used.
To handle projected amount of mobile internet traffic a new GGSN has been deployed within our network. Unfortunately, it proved unable to interact seamlessly with our existing OCS (Online Charging System) and had pure fail-over functionality jeopardizing our plans.
CBOSS has offered us CBOSSip::DIAMETER-translator option as a solution for mentioned problems.
Thanks to CBOSSip::DIAMETER-translator we were able to launch new GGSN in production, integrate it into our existing IT environment according to plans and deliver high speed and quality mobile internet services to our subscribers serving best their needs.
Acknowledging success of using CBOSSip::DIAMETER-translator option and its potential we have plans to use it also for services not related to mobile internet access in nearest future exploiting flexibility, performance and scalability it provides.
November 2011. Scartel Ltd.
We highly appreciate the friendly and mutually beneficial partnership between our companies.
Close and effective cooperation between Scartel Ltd. and CBOSS allowed a short-term commercial launch of a new line of Yota 4G rate plans. Thanks to the solution provided by CBOSS, the subscribers of the Yota telecom company can adjust their own optimal tariffs “on the fly” according to the required connection speed and affordability without limitation on the number and frequency of changes. As predicted, this unique offer provides for Yota's subscriber base growth by the end of the year.
We would like to point out the high professionalism, responsibility and involvement of the CBOSS project team managed by Mr.Ruslan Dudov, and other CBOSS employees, namely Mr. Konstantin Gusev, technical support coordinator, and Ms. Olga Radochinskaya, account manager:
- In June, upon analyzing the initial requirements, CBOSS proposed and began implementing a flexible system solution. It allowed the engineers to avoid discarding some of the developed functionalities when the requirements changed at the end of July, and use the preliminary work to meet the new requirements that favorably affected the project term and the cost of the option for Scartel Ltd.
- CBOSS employees took an active stand while working out the implementation variant compliant with the July changes in the requirements. This enabled broader use of the CBOSS technology in the functionality of settlements with Yota 4G rate plan subscribers, which resulted in reducing the risk of failure to meet Yota 4G rate plan launch deadline due to CBOSS – BIS integration issues.
- CBOSS timely prepared the Project Concept and description of the solution within the Detailed Design thus providing the involved persons with clear, unambiguous notion of the new functionality operating specifics.
- CBOSS reached all milestones in line with the schedule. The declared functionality was implemented to meet Scartel’s requirements, Project Concept and Detailed Design.
- Since Scartel Ltd. scheduled the commercial launch, including setup and configuration of the CBOSS solution on the production database, for the period from October 17, 11 p.m. through October 18, 12:00 a.m., CBOSS engineers made every effort to perform the work required for the launch, which included optimization of the migration script for the subscribers with previous tariffs of Yota Year, Yota Half Year and Yota Light to the new tariffs, in the shortest time possible.
- CBOSS provided active support for the commercial launch of Yota 4G rate plans. A work schedule for setup and configuration of the CBOSS solution was drawn up. The schedule did not require participation of CBOSS engineers in the launch work at night hour. Nevertheless, CBOSS engineers performed the configuration, monitored the setup and configuration of the functionality, solved immediate issues and consulted Scartel employees during the launch period from October 17, 11 p.m. through October 18, 12:00 a.m. Active assistance of CBOSS ensured successful and timely commercial launch of Yota 4G rate plans, as well as compliance with the quality of the new service requirements.
We are grateful to the CBOSS team for the work done, and look forward to the continued cooperation for mutual benefit!
IT Director
July, 2011. Mobile Telecom Service LLP, Kazakhstan
In May 2008, CBOSS completed the implementation of integrated solution based upon CBOSSip, CBOSSbcc, and CBOSSrtb products for Mobile Telecom Service LLP. The work was done in a record terms. Fast commissioning of the hardware/software platform allowed Mobile Telecom Service LLP to have an immediate effect from the implementation of the CBOSS hi-tech solutions.
The entire implementation was performed without service interruption allowing the company’s subscribers to consume services with high quality. The CBOSS team cooperating with Mobile Telecom Service LLP was highly professional and result-oriented, strictly complied with the work schedules and deadlines approved, and solved any issues within the shortest time possible.
Mobile Telecom Service LLP selected the CBOSS solutions to get a comprehensive and integrated rating system for the entire range of telecom services. It also aimed to integrate content billing (the CBOSSip solution option) in its data services. As a result of the end-to-end implementation of the CBOSS products, the company now offers its subscribers a wider range of new services and the enhanced stability and reliability of the existing ones. The company’s subscribers can now carry out service management on their own.
The CBOSS solutions-based centralized billing and rating system of prepaid telecom services ensures effective operation of the company under dynamic extension of its subscriber base. The CBOSSip::Content Prepaid Billing and CBOSSip::Content Postpaid Billing options based on the DPI (Deep Packet Inspection) technology provide for differentiated accounting of subscriber Internet traffic depending on its type and URL resources and on whether the subscriber is in roaming. Integrated technical support provided by CBOSS for the implemented solutions ensures continuity of service for the subscribers and a high quality of data services.
In March 2010, Mobile Telecom Service LLP was acquired by the European telecommunications operator TELE2. From April 24, 2011, Mobile Telecom Service LLP started providing services under the TELE2 brand. The CBOSS solutions implemented in 2008 ensured fast and effective rebranding.
Evaluating the prospects of its business development, the TELE2 expects to further expand and enhance its cooperation with CBOSS. The subscriber base keeps growing and new projects are ahead. The company needs maximum efficiency and minimum costs of their implementation. The CBOSS solutions have everything required for meeting these objectives, while the unmatched professional level of the CBOSS employees is a guarantee of the reliable and stable operation of all the services deployed.
July, 2011. MVNECO GmbH, Germany
We, MVNECO GmbH, herewith certify that CBOSS solutions CBOSSrtb and CBOSSip are being operated by our company for 4(four) years, since August 2007 and Mvneco is in a leading position in Germany regarding the hosting of MVNOs.
The implementation of CBOSS platform formed the technical basis for the MVNE business. The specific of deployment of these products was work under time pressure, it was 4 (four) month lead time. A flexible solution was needed in order to enable the specific requirements of niche market MVNOs became the main aim for deployment CBOSSip/CBOSSrtb. The entire revenues of mvneco were built on CBOSS solutions.
The platform is running stable, there was no major outage since launch, which is very remarkable. The main advantages are ensured by implementation of CBOSSip/CBOSSrtb is that Mvneco has profits from a reliable and scalable solution from CBOSS. In addition mvneco is in a position to offer innovative features to it’s MVNO customers, which help them to differentiate significantly. Mvneco customers are very satisfied with the platform. There are no important features missing.
Today 50% of the company revenue is based on the CBOSS platform. The goal is to further expand this ratio by hosting more MVNO subscribers.
Mvneco values the cooperation with CBOSS employees. We can and do fully rely on the professional support. There are no disappointments. Especially we notice fast and competent response of experts. In addition we realize that CBOSS employees understand the specific mvneco needs and they act accordingly. New projects are realized within short time frames. The support from CBOSS is very helpful.
Managing Director
January, 2011. JSC Russian Railways, Moscow
In the period from August 2009 to December 2010, the CBOSS implementation team was carrying out work on the implementation of the CBOSSbcc Billing and Customer Care System at the Central Switching Station (CSS) of JSC “Russian Railways”. During this period, they launched the system for the subscribers of the CSS that provides services to the customers of the central offices and those in Moscow. This covered all 17 central switching offices ranging from Kaliningrad to Sakhalin. In addition, the CBOSSbcc system was integrated with the ERP system of the CSS RZD.
For us, the centralized automated system of data processing and billing from CBOSS has become a powerful universal tool for both promotion of new services and technology and control of financial resources and their saving.
While carrying out the work, the team members proved themselves as competent specialists who know the ropes of the product they implement. I would also like to note that the CBOSS specialists were always ready to work overtime to achieve high-quality results of the project.
On behalf of the management of the CSS of JSC “Russian Railways”, I would like to thank the implementation team members for the work they did and I look forward to fruitful cooperation at further phases of the project.
Sergey Poluyakhtov
December 2010. Bailkalwestcom, Irkutsk
CJSC "Bailkalwestcom" thanks CBOSS Corporation for its active participation in the project of joining of the billing systems of ours and "Ulan-Ude Cellular Network", a structural unit of the Buryat branch JSC "Sibirtelecom".
Owing to the high professionalism of CBOSS specialists, the transfer to the unified solution was carried out according to the well-developed plan, timely and without fails, and which is most important for us - without negative impact on the customer care being provided by both companies. We appreciate the well-coordinated and professional work carried out by the project team. We hope that our further cooperation will always result in delivery of services of the same quality and professionalism.
September 2010. Orange Armenia CJSC, Armenia
The reason why we selected CBOSS was, first of all, convergence. The second reason was the possibility of continuous supervision by CBOSS specialists, and the third reason was the price. We are satisfied with operation of the CBOSS solution and thank CBOSS for its comprehensive and all-round support, swift response in each situation despite of any difficulties. The important thing for us as a start-up is that during launch of new projects no additional investment was required and there were not over-the-budget expenses for development and support. We thank CBOSS for the job done.
November, 2009. AKOS, Vladivostok
AKOS operates the CBOSSbcc proven billing solution. The product guarantees accurate charging for the services used. Our main priority is complete billing transparency.
General Director
November 2009. NCC, Nizhniy Novgorod
With the centralized information system based on the CBOSS convergent solution, we are able to introduce a single standard for business processes of all branches, ensure exceptional reliability of our services by using an ultra-reliable hardware platform and, as a consequence, boost business efficiency. Undoubtedly, this is a strong driver of our consistent growth.
November 2009.ЕТК, Krasnoyarsk
In our aspiration to keep the leading role on the market, we cannot afford a moment’s pause in keeping pace with technical innovations, nor can we let our offers lose their attractiveness. This is why we’ve been using CBOSS solutions over 10 years, opting for their unique functionality and reliability, knowing that they ensure prompt development of new services and due quality of service to our subscribers, no matter how large in number they are.
October 2009. JV "BELCEL", Belarus
We, BelCell JV, herewith certify that CBOSS solutions are being successfully operated by our company for over nine years, since 1999, helping us extending our business and delivering reliable services to our customers.
Using CBOSS integrated solutions made a significant contribution to our company growth on the telecom market of Belarus. Particularly, operating CBOSS SMS center allowed us providing highly reliable messaging service to our subscribers.
We would like to point out to the high professionalism of CBOSS implementation team which had performed deployment and implementation procedures resulted in timely and successful commissioning of the solutions supplied.
Highly qualified and rapid technical support services, provided by CBOSS support team, helped us persistent and reliable services to our subscribers for the entire period of operating CBOSS solutions.
October 2009. Baykalwestcom, Irkutsk
Innovative technologies from CBOSS allow us to provide fail-safe, reliable, and high-quality services. CBOSS engineers make any upgrade absolutely invisible for our subscribers, which eliminates churn risks and increases our revenue.
October 2009. Mir Telecom, Bangladesh
Mir Telecom Ltd. was awarded the license for the international gateway in Bangladesh through a competitive auction in February 2008 and started its operation from 21st August’08, first among three news IGW’s. Ever since our inception, we have charted a significant growth in developing customer base and carrier-interconnections with our high quality service.
So far we have connected to over 15 Tire 1 Carrier/Operators and over 60 other class of Operators. Within short period of time we have established a reputation of high quality Gateway voice service provider in Bangladesh.
This achievement has been possible due to the support of our partners, who provided the network equipment and also Interconnect software from CBOSS – CBOSSinterConnect.
We would like to note that the implementation of the interconnect software was done in a truly record time that allowed us to be ahead of the competition.
Using the CBOSS Interconnect solution, Mir Telecom Ltd. has established a considerable number of partnerships within a short period of time and currently processes few millions of CDR files incoming daily.
We consider the perfection of technologies and a well-trained team of CBOSS were positive conditions for successful cooperation between CBOSS and Mir Telecom Ltd.
September 2009. YTC, Krasnoyarsk
On behalf of YTC I would like to express our greatest appreciation to CBOSS Technology for successful configuration of the ‘Prepaid cards’ functionality. The project was completed with strict adherence to schedule and on a high professional level, enabling YTC to launch new attractive services for its customers. CBOSS experts demonstrated exceptional knowledge, skills and dedication, allowing us to meet our goals exactly when planned and with expected quality.
August 2009. MVNECO GmbH, Germany
We, MVNECO GmbH, CJSC, herewith certify that CBOSS solutions are being successfully operated by our company for 2 (two) years, since 2007.
Operating CBOSS SMS center allowed us providing highly reliable messaging services to our subscribers, while operating CBOSS USSD solution provided our subscribers with powerful means of managing both their services and account data.
We would like to point out to the high professionalism of CBOSS implementation team which had performed deployment and implementation procedures resulted in timely and successful commissioning of the solutions supplied.
Highly qualified and rapid technical support services, provided by CBOSS support team, helped us in providing persistent and reliable services to our subscribers for the entire period of operating CBOSS solutions.
We would also like to mention that using CBOSS solutions made a considerable contribution to our company growth in the corresponding niche of German telecom market.
July 2009. "GSM Kazakhstan OJSC "Kazakhtelecom" LLP, Kazakhstan
I would like to express my deepest appreciation for the successful CBOSSbcc migration to the new technical platform. As CBOSSbcc is our core billing system, the most vital challenge was to minimize database downtime and service interruption.
Migration was performed very professionally and ahead of schedule. I would especially like to note the high professional level of coordinators who supervised site survey and migration, ensured maximized resource usage and minimum possible downtime, and showed outstanding ability in post-migration financial subsystem monitoring and troubleshooting.
Head of Service Operation Support Department
July 2009. AZERFON LLC, Azerbaijan
We would like to express our gratitude to CBOSS? executive and engineering teams for the high quality of services under the on-site technical support in 2008. High professionalism of CBOSS' specialists allowed us to resolve all the issues in record time and to timely launch various marketing campaigns.
Joint efforts of CBOSS and Azerfon teams made our company one of the leaders of Azerbaijani telecommunications market.
We look forward to further fruitful cooperation and professional services of the same quality level.
July 2009. Baykalwestcom, Irkutsk
We, BaykalWestCom, CJSC, herewith certify that CBOSS solutions are being successfully operated by our company for over eight years, since 1999, helping us extending our business and delivering reliable services to our customers.
Using CBOSS integrated solutions made a significant contribution to our company growth on the telecom market of Siberia, Russia. Particularly, operating CBOSS SMS center allowed us providing highly reliable messaging service to our subscribers, while operating CBOSS USSD gateway provided our subscribers with powerful means of managing both their services and account data.
We would like to point out the high professionalism of CBOSS implementation team which had performed entire scope of deployment and implementation procedures resulted in timely and successful commissioning of the solutions supplied.
Highly qualified and rapid technical support services, provided by CBOSS support team, helped us in providing persistent and reliable services to our subscribers for the entire period of operating CBOSS solutions.
June 2009. AZERFON LLC, Azerbaijan
Use of innovations is one of the main competitive advantages of AZERFON. We aspire to apply the most up-to-date technologies in all branches of our activity, thus ensuring consistent development of the business allowing Nar Mobile to continue providing the best value for money to its subscribers in Azerbaijan. Signing the contract with CBOSS, AZERFON is looking forward to further enhancing its roaming services to make attractive roaming offerings. CBOSS continues to be an important partner for Azerfon by providing solutions meeting the requirements of our company and subscribers.
January 2009. ARCTEL JSC, Moscow
Using the CBOSS solution, ARCTEL is successfully serving corporate customers in Novosibirsk, Khabarovsk, Ekaterinburg, Nizhny Novgorod, and Moscow. International and long-distance services for individual customers are also underway. Backed up by CBOSS technologies, ARCTEL has been demonstrating sustainable business growth.
December 2008. "Orange Moldova" S.A., Moldova
I would like to express special gratitude and accolades to CBOSS' experts and executives who enabled fast and high-quality implementation of the marketing offerings dedicated to our 10th anniversary on the telecommunications market of Moldova.
We highly appreciate their professionalism in solving complex billing issues of the project.
Every our priority has always been accurately supported by CBOSS, which allows us to implement highly successful products and services for the largest subscriber base of Moldova.
On behalf of the company executive management I would like to thank CBOSS for the support it provided to help Orange Moldova to become a well-established Internet provider.
December 2008. Spice Nepal Private Limited (SNPL), Nepal
By this letter we would like to state the CBOSS solution has been successfully exploited for more than three years by our company to manage operations of 1.5 million subscribers of both prepaid and postpaid subscribers in total as well as to provide a wide and extending range of value added services.
We would like to point out to the high professionalism of CBOSS implementation and support teams those have successfully implemented the highly technological convergent solution within a tight project timeframe and have been providing a highly qualified technical support of the solution for the entire period of exploitation.
Mostly due to CBOSS solution our company demonstrates an instant growth while providing a variety of services and has already gained the leading position in the telecommunication market of Nepal.
Thanking you for your cooperation.
December 2008. Baykalwestcom, Irkutsk
On behalf of Baykalwestcom, I would like to express our deepest appreciation for the successful implementation of the business intelligence product CBOSSdm. With this analytical CRM solution based on the data mining algorithms, we are now able to accurately define such vital customer characteristics as loyalty, propensity to churn, usage segment, service preferences, and value.
The product has dramatically enhanced our analysis of customer payments, service profiles, suspensions, and more. With CBOSSdm, our marketing experts can identify target customer segments to create more efficient campaigns. For example, all of BWC’s loyalty campaigns have been developed with CBOSSdm.
I would like to express our sincere appreciation to the CBOSS CRM consultants. As always, your team has demonstrated dedication and professionalism in resolving all issues.
We look forward to our further mutually beneficial cooperation.
December 2008. NCC, Nizhniy Novgorod
Regional leadership is a result of deliberate efforts of CJSC NCC. Our company has always been committed to providing state-of-the-art services of the highest possible quality. Wi-Fi deployment in Nizhny Novgorod is a next phase of enhancing end-user services, which, as we hope, will help us satisfy user demand in innovative telecommunication technologies. We are sure that the CBOSS solution which allowed to implement the project at a minimum cost, will also provide for robust and efficient service operation.
November 2008. GlobalTel, Moscow
On behalf of GlobalTel I would like to express my appreciation to CBOSS Technology for the successful integration of CBOSSbcc and Axapta enabling the support for accounting and taxation.
We would like to note the high professionalism and dedication of the CBOSS team, who were able to rapidly resolve all issues throughout the project.
We look forward to further fruitful cooperation.
November 2008. Spice Nepal Private Limited (SNPL), Nepal
We would like to express our gratitude for the CBOSS convergent solution extension performed with the high quality. The extended solution enables us to provide services to more subscribers and meet requirements of the rapidly growing market of Nepal.
Owing to the perfect organization and thorough planning of the works, as well as to work of the highly-skilled engineers engaged in the project, the extension was carried out within the determined term. In spite of the high volume of complex and critical changes to be done in the working systems, provision of services to subscriber was not interrupted.
The extended solution enables Spice Nepal Pvt. Ltd. to continue the dynamic growth of its business and offer the high-quality service to subscribers.
We hope that further cooperation of Spice Nepal Pvt. Ltd. and CBOSS will be even more successful and rewarding.
November 2008. "YTC" СJSC, Krasnoyarsk
CBOSS technologies provide us with reliability and customer care quality efficiently enabling growth of customer base and fully satisfying our performance requirements. Nine years of joint work and 2M subscribers are the best proof of CBOSS' efficiency.
September 2008. AZERFON LLC, Azerbaijan
With
August 2008. "Orange Moldova" S.A., Moldova
In the period from June 16 to June 21,
In order to prove the image of
I would like to thank CBOSS for maintaining the important relationship with
August 2008. MTU Nett AS, Norway
Aiming to expand its value-added service offering, one of the MTU Group's companies implemented products from CBOSS. We are sure that the wide functionality and flexibility of CBOSS solutions will allow us to achieve our goals in record time and considerably increase efficiency of our business.
June 2008. Mobile Telecom Service LLP, Kazakhstan
It is extremely important for us to provide continuous services with excellent quality. The CBOSS solutions fully meet these requirements. We also badly needed to launch the business as fast as possible and CBOSS deployed its solutions in record time.
May 2008. "Orange Moldova" S.A., Moldova
On behalf of Orange Moldova let me express my gratitude to CBOSS for successful implementation of internal currency change at our company. The project was executed impeccably well, and, in our view, it scores 10 out of 10 points.
May 2008. "Orange Moldova" S.A., Moldova
The successful completion of the rebranding project, carried out by CBOSS Corporation, allowed Orange Moldova to increase its subscriber base and consolidate its market leadership. We are sure that our upcoming mutual projects will be carried out at the same professional level and will enable us to achieve our goals. This will help Orange Moldova satisfy the ever changing customer demand and offer a rich portfolio of cutting-edge offerings to meet the highest global quality standards of the Orange brand.
May 2008. "GSM Kazakhstan OJSC "Kazakhtelecom" LLP, Kazakhstan
The project success was enabled by high quality professional support from CBOSS Corporation. We expect the same level of professionalism and dedication from all of our further mutual projects.
Head of Service Operation Support Department
May 2008. MVNECO GmbH, Germany
The total duration of the implementation project at Versatel was less than 5 months, which, in our opinion, is quite impressive. Supported by the professionalism and expertise of the CBOSS colleagues we are bound to succeed. In MVNECO, we are committed to winning new customers in Europe and will further develop our mutually beneficial partnership with CBOSS.
May 2008. JSC Sibirtelecom, Buryatiya Branch - Ulan-Ude Cellular Network
We would like to express our gratitude to CBOSS for the high quality of works performed during expansion and upgrade of CBOSSin 3.6.
The project allowed our company to more effectively process the growing subscriber traffic. Also we would like to appreciate the high professionalism of all the project participants.
A. Popov
March 2008. AZERFON LLC, Azerbaijan
AZERFON's award is the result of effective utilization of opportunities provided by the convergent solution from CBOSS.We are not going to rest on our laurels and will constantly expand AZERFON's service portfolio.
March 2008. Spice Nepal Private Limited (SNPL), Nepal
The CBOSS solution allows our business to dynamically develop. We are sure that CBOSS will help SNPL to become a leader of the regional market in the near future.
We would like to express our gratitude to you for the high quality of performed activities under the following completed projects:
- Charging model configuration of CBOSSinterConnect
- Finance audit
We are pleased to point out to the high professionalism to all members of your team participated in the projects. We look forward for the further fruitful cooperation.
December 2007. MVNECO GmbH, Germany
The CBOSS solution fully meets requirements of the MVNE business. It is very reliable, highly scalable, and has low TCO, which makes it the ideal choice for us. It is also remarkable that the solution has been deployed in record time.
December 2007. Public Telecommunications Co. Ltd., Saudi Arabia
The solution was implemented within a record time with absolutely no interruption of service. CBOSS has once again demonstrated a high level of professionalism in such a complicated project.
November 2007. Bashcell CJSC, Ufa
Working with CBOSS, we have experienced highest reliability of their solutions and perfect quality of their technical support. Implementing the new convergent CBOSS solution brings great opportunities for business development, subscriber base growth, and service portfolio expansion.
October 2007. XPress Telecommunications, Jordan
I would like to thank you and the CBOSS team and management for the very good time we had in the CBOSS User Group conference. We enjoyed the sessions , the hotel and all the very nice events you arranged for us. The conference was successful. We had lots of useful information and it allowed us to meet other CBOSS users and discuss their experiences using CBOSS and exchange useful information. The days passed very quickly and we are now back home equipped with information and very nice memories and experiences.
October 2007. NCC, Nizhniy Novgorod
CBOSS User Group conference gave me a valuable opportunity to meet other CBOSS customers as well as developers, who provided consultations on several technical issues. I would like to note that the conference was organized in accordance with the highest standards.
October 2007. Geocell, Georgia
The conference featured an amazingly rich program. We learned about new projects and developments, shared our visions and had a chance to express our problems and discuss possible solutions. Among the most compelling topics, I would like to note convergent billing from CBOSS. In my opinion, both the business and social programs were well organized. CBOSS User Group is a good chance to meet the colleagues and CBOSS team, so we would like to use the opportunity to participate in the event every year. We wish CBOSS prosperity, plenty of new customers and long-standing cooperation with the existing clients.
October 2007. Baykalwestcom, Irkutsk
CBOSS took a different approach to the segmentation of Baykalwestcom’s subscriber base, which allowed us to improve the efficiency of our customer retention marketing campaigns. Moreover, the CRM consulting services helped us considerably decrease the number of suspensions in the most populous segments.
October 2007. "YTC" СJSC, Krasnoyarsk
In record time, CBOSS has transferred more than 90 000 customer accounts to our billing system. We appreciate the high quality of provided services and hope that it will remain on the same level.
September 2007. WaselTelecom, Afghanistan
The modern market is particularly challenging for mobile operators. The convergent solution from CBOSS enables us to deliver exceptional quality of service and guarantees continuous availability of all network elements. It should also be noted that the CBOSS solution is the one that would allow us to offer several completely new services to our subscribers.
August 2007. NCC, Nizhniy Novgorod
The successful implementation of the fault-tolerant disaster recovery cluster solution from CBOSS marked the final stage of the NCC’s project to create a high-availability comprehensive IT infrastructure, ensuring efficient business development and customer service continuity.
August 2007. Spice Nepal Private Limited (SNPL), Nepal
The dynamics of SNPL’s business development proves that it was a right decision to opt for the end-to-end solution from a single vendor, CBOSS Corporation.
July 2007. Geocell, Georgia
We focus on the state-of-the-art services, providing customers not only with superb quality, but also with great entertainment and leisure opportunities. That is why it was really important for us to switch to 3G as fast as possible. The solution from CBOSS did not require any upgrade to support our 3G network allowing GEOCELL to reduce both costs and time of the project implementation.
July 2007. Baykalwestcom, Irkutsk
Baykalwestcom would like to express its appreciation to CBOSS Technology for the high professionalism and successful implementation of the “Customer base segmentation and churn forecasting” project in the framework of the CRM consulting services.
Our leadership position demands that we stay ahead of the competition and anticipate the customer’s needs. The success of such strategy depends largely on our capability to have detailed and accurate customer information at hand. The project served to improve customer segmentation allowing us to dramatically increase the efficiency of our marketing initiatives in each segment. In addition, the customer churn forecasting models enabled us to achieve the decrease in the number of suspensions in the largest customer segments.
We hope to continue receiving the same excellent quality of professional services in course of our further cooperation.
Best regards,
Commercial Director
July 2007. NCC, Nizhniy Novgorod
In May, CBOSS has successfully implemented in NCC the fault-tolerant CBOSSrtb solution in the Mated Pair configuration.
In our opinion, the solution fully meets the most stringent requirements to the reliability of computing systems, which has been confirmed in the emergency that occurred at the beginning of this month.
Let me express my sincere gratitude for your personal participation in this project. Also I would like to appreciate the high professionalism and commitment of your specialists.
Looking forward to further beneficial cooperation between our companies,
Sincerely yours,
General Director
July 2007. NCC, Nizhniy Novgorod
The expanded solution based on the real-time billing system CBOSSrtb created new opportunities for the company allowing us to focus on development of new services rather than investing in creation of expensive infrastructure.
July 2007. Baykalwestcom, Irkutsk
We’ve been running the CBOSS solution for 8 years. In this time, innovative services and invariably high quality has gained Baykalwestcom the reputation of the best telecommunications company in Eastern Siberia. One of the key factors of our success in the region is unique functionality of CBOSS products. In a short period of time our subscriber base grew to 1.5 million. Very soon we will reach two million subscribers. I am absolutely sure that the CBOSS products will provide their hallmark quality to this amount of customers as well.
July 2007. "GSM Kazakhstan OJSC "Kazakhtelecom" LLP, Kazakhstan
GSM Kazakhstan OJSC Kazakhtelecom LLP would like to express its deepest appreciation for the implementation of the CBOSSinterConnect project in June-July 2007.
The project success was enabled by the qualified and professional support delivered by your specialists who detected and eliminated problems with the routing on the switching equipment and call duration rounding.
We hope that all the following projects will feature the same level of quality and professionalism.
Head of Service Operation Support Department
June 2007. "Orange Moldova" S.A., Moldova
The convergent solution from CBOSS allows us to deliver cutting-edge services of the highest quality. The wide range of services, flexible tariffs, and unique quality of service - all these advantages ensure full compliance with the global Orange standards. And all of them are supported by CBOSS technologies.
June 2007. JS "BELCEL", Belarus
Our main focus in company development is on high-speed data services, which makes BelCel the most competitive operator in Belarus. The technological basis for our new services and, correspondingly, business opportunities was provided by CBOSS Corporation and its convergent solution featuring advanced reliability and functionality.
June 2007. "New Telephone Company", Vladivostok
Telecommunications technologies are developing very fast and customers’ expectations become increasingly higher. Any service failure causes irreversible damage to the company’s image, which is absolutely unacceptable in the tough competitive environment. The CBOSS solution delivers uninterruptible operation, allowing us to provide high quality innovative services meeting the most stringent requirements of our subscribers and the telecommunications market.
June 2007. "New Telephone Company", Vladivostok
NTC would like to express its deepest appreciation for the local technical support delivered under the CBOSSrtb implementation contract.
CBOSS experts provided consultations and dealt with routine and non-routine issues regarding CBOSSrtb and the CBOSSrtb/CBOSSbcc integration.
NTC would like to especially note the exceptional quality of works, extensive knowledge, diligence and responsible approach of your support team. The professionalism and dedication of the employees allowed fast resolution of numerous issues and sophisticated problems. In addition, qualified and detailed answers to all operation-related questions were provided.
We believe that optimized CBOSSrtb will enable us to take customer care to an utterly new level and offer flexible real-time service charging to our customers, while new marketing campaigns will enhance our competitive advantage and strengthen our position in the Far Eastern mobile market.
NTC looks forward to further successful and fruitful cooperation in an atmosphere of trust and professionalism.
Best regards,
Director General
New Telephone Company
May 2007. "YTC" СJSC, Krasnoyarsk
Использование на сетях сотовой радиотелефонной связи «ЕТК» технологий высокоскоростной передачи данных расширяет наши возможности по предоставлению абонентам самых современных сервисов, что отвечает главной цели «ЕТК» - полностью удовлетворять потребности своих клиентов. Решение CBOSS служит той же цели, так как во многом именно благодаря ему мы гарантируем своим абонентам самое высокое качество обслуживания.
May 2007. AZERFON LLC, Azerbaijan
The end-to-end solution from CBOSS Corporation allowed us to launch a wide spectrum of innovative services and tariffs designed for different customer segments. AZERFON's subscribers enjoy advanced account management, use discounts and actively participate in various bonus programs.Today, we have a significant competitive advantage on the market, which is ensured by the unique functionality of the convergent solution from CBOSS."
May 2007. "YTC" СJSC, Krasnoyarsk
YTC highly appreciates the cooperation with CBOSS Technology and wishes to express its gratitude for the successful completion of the data migration and subscriber database integration project.
The company’s development strategy along with the current economic environment and market trends required the complete integration of YTC’s and SteK GSM’s billing systems. The main project requirements were the following: minimized service interruption, minimized business process changes and support of SteK GSM’s tariffs in the YTC database.
Within the project framework, CBOSS Technology experts migrated SteK GSM’s subscriber and tariff data into the YTC’s database and configured the necessary VAS products. All works were performed within tight timeframes with minimum impact on the business processes and service provisioning in both SteK GSM and YTC. All project members worked as a solid team with an exceptional sense of responsibility. High quality and timely support was available to YTC and SteK GSM at every project stage, up to the completion of the first billing campaign after the integration.
We hope to continue receiving the same excellent quality of professional services in course of our further cooperation.
May 2007. JV "Mobile Digital Communications" Ltd., Belarus
We wish to express our deepest appreciation for the implementation of CBOSSroam in JV MDC.
All project phases were successfully completed and deadlines met.
We would also like to note that CBOSS works very closely with its customers, starting from contract preparation and up to system commissioning.
We express our appreciation for the high professionalism, responsive technical support and dedication of your sales, training and implementation teams.
We wish your employees professional success and are looking forward to further fruitful cooperation.
Best regards,
Director General
May 2007. "YTC" СJSC, Krasnoyarsk
YTS wishes to express deepest appreciation to CBOSS Technology for the successful implementation of the national currency support in CBOSSbcc settlements.
The recent legislative changes, current economic environment, market trends and technological requirements of our partners drove the need for YTC to perform all settlements in the national currency.
CBOSS Technology provided professional services to enable the support of national currency in the comprehensive CBOSSbcc solution. All project members worked as a solid team with an exceptional sense of responsibility. High quality and timely support was available at every project stage, up to the completion of the first billing campaign in the national currency.
The project allowed our company to enhance the transparency of our settlements with subscribers and meet the technological requirements of our partners.
We hope to continue receiving the same excellent quality of professional services in course of our further cooperation.
May 2007. "Orange Moldova" S.A., Moldova
Orange Moldova is expressing its appreciation to CBOSS Technology for the successful implementation of PrePaid Product Reshuffle and PrePaid Credit Validity projects.
During re-branding, Orange required the fundamental redesign of customer services. The necessary professional services were provided by CBOSS Technology. All project members worked as a solid team with an exceptional sense of responsibility. High quality and timely support was available at every project stage.
The project allowed us to achieve compliance with Orange standards in customer care.
We hope to continue receiving the same excellent quality of professional services in course of our further cooperation.
Best regards,
January 2007. "GSM Kazakhstan OJSC "Kazakhtelecom" LLP, Kazakhstan
“GSM Kazakhstan OJSC “Kazakhtelecom” LLP is expressing you our appreciation for implemented Project of change currency. Project is successfully completed with consummation of the purpose and in planned time. If we were any problems they were decided in minimal terms.
All participants of the project revealed themselves like a professional and responsible team.
We hope that oncoming cooperative projects will be prepared at the same high and professional level.
December 2006. Volgograd GSM
On behalf of Volgograd-GSM, CJSV I would like to express sincere appreciation to CBOSS Technology experts for the project of CBOSSbcc upgrade from release 4.0.4 to 4.0.15. I would especially like to note that the upgrade was performed in due time and caused no disruption of services, regular procedures or operations, despite the use of the new parallel project implementation technology.
I think that the exceptional quality of works performed was made possible by the high professionalism of the head of the RF and CIS customer support group, who personally monitored the preparation stages and troubleshooting after the upgraded system was launched into operation.
We especially appreciate the upgrade guidelines and the description of the test release implementation, based on numerous trouble tickets generated during several months of testing.
Best regards,
December 2006. Federal Registration Service of the Stavropol Region
On behalf of the Federal Registration Service of the Stavropol Region, I would like to express sincere appreciation to CBOSS Technology LLC for the successful revision and implementation of the “Lawyers’ Register of the Subjects of the Russian Federation” automatic information system under the government contract # 36 from 18.09.2006.
I would like to particularly note the high professionalism, responsiveness and dedication of your training and implementation team, as well as your developers, who were able to create a high-tech feature rich and ergonomic solution within tight timeframes. We have received numerous positive comments from the experts of the Department of control and supervision in advocacy and notariat and the IT department of the Federal Registration Service of the Stavropol Region.
Looking forward to further fruitful cooperation.
July 2006. Spice Nepal Private Ltd., Nepal
Dear Mr. Morozov,
We would like to extend our gratitude to you and all members of your team who took part in the project of CBOSS system and products implementation for Spice Nepal Private Limited.
We are pleased to point out to the high professional and personal qualities of CBOSS implementation team members, who were able to successfully implement the highly technological CBOSS convergent system within a very short period at a time of political instability and social distress in Nepal. This fact allowed our company to start offering mobile services within required timetable despite numerous difficulties in the country.
Once again, we thank you and look forward to further fruitful collaboration.
May 2006. NCC, Nizhniy Novgorod
In connection with successful implementation of CBOSSrtb and its integration with CBOSSbcc we would like to extend our gratitude to you and all CBOSS employees who took part in this project.
March 2006. "KaR-TeL", Kazahstan
I’d like to express my gratitude to all CBOSS team members for implementing the Friends&Family CBOSS option at KaR-Tel LLP.
Everyone did a great job and thanks to the joint efforts we have the desired results, our subscribers’ needs are met and customer loyalty is enhanced.
Thanks a lot to everybody!
February 2006. NCC, Nizhniy Novgorod
I’d like to thank all CBOSS employees who took an active part in the project aimed to transfer telecom billing at CJSC ‘NCC’ to the national currency.
The project was implemented at a high professional level and with strict adherence to the schedule. Your employees did their work with full responsibility, efficiency, and expertise. Hope that projects forthcoming this year will be prepared at the same high-quality level.
January 2006. Caspian American Telecommunications LLC, Azerbaijan
I would like to express my deepest appreciation to CBOSS experts, who perfomed denomination in CATEL and showed profesional and responsible approach. The exceptional quality of works was achieved within tight timeframes. The minor problems left, which do not impact the critical business processes, will surely be dealt with shortly due to the tight cooperation between our companies and the high professionalism of the technical support team. According to the strictest criteria, I would give CBOSS experts 8 points out of 10.
September 2005. Lao Asia Telecommunications, Laos
Year 2003 turned to be a milestone for Lao-Asia Telecom, when the company started the collaboration with CBOSS Association. At the time, CBOSS provided LAT with such value-added solutions as voice mail and short message system. Satisfied with the operation of the installed solutions, Lao-Asia Telecom decided to acquire CBOSS billing and customer care system in 2004. In addition, CBOSS willingly offered a number of other value added services: IVR, Internet customer service, network management system, missed call notification, interconnect and many others. More...
June 2005. Volgograd GSM
On behalf of CJSC 'Volgograd GSM', I hereby express appreciation to CBOSS Association and its specialists for their assistance in solving the pre-paid subscriber calls rating problem, which our company was recently faced with.
It is worth noting that CBOSS's specialists have demonstrated a high level of professionalism and personal skill by promptly offering a solution which has enabled us to partly recover the rating data on our pre-paid subscribers, whose calls were bypassing the prepaid platform for a number of reasons. This has allowed CJSC 'Volgograd GSM' to minimize the occurring financial losses.
The Volgograd GSM team would like to express their sincere gratitude to you and your company's staff for quickly responding to the trouble tickets and solving the arising problems.
May 2005. Yuzhno-Uralskiy Sotoviy Telefon Ltd., Cheliabinsk
Dear Mr. Morozov,
On behalf of Yuzhno-Uralskiy Sotoviy Telefon Ltd., I would like to express my gratitude to you and the CBOSS specialists for the development and implementation of the CBOSSmissedcall product, built around the Convergent Telecommunications Application server CBOSSin 3.5.
The new product release has not only fulfilled all our wishes, but also enabled a new functionality, which as much as possible is intended to customize the service.
I would like to emphasize the high quality of the works organization and the conscientious attitude of the specialists who have implemented the above products.
Good luck in your development of new IN services! We have been cooperating with CBOSS Association for more than 4 years and are looking forward to further collaboration.
April 2005. "Moldcell", Moldova
This is to Lindly express my high consideration regarding the gesture of attantion that I recieved from you on my birthday. This was for the first time to celebrate it out of my country and far from my family but thanks to you I could not perceive the distance. That is why I would like to show my gratitude to you for confirmating again the fact that being in Moldova I am among reliable parents and good friends.
Thank You,
April 2005. Azercell Telecom J. V.
Azercell thanks your company for the close and highly-professional cooperation during the CBOSScrbt product installation. We are especially grateful to your development and implementation specialists. We have appreciated the expertise and efficiency of CBOSS specialists, which helped us to launch the RingBackTone service within the scheduled deadline. This service is very popular with our subscribers, and we consider expanding our CBOSS platform in future.
Azercell Telecom JV wishes your employees good health and a great success in their professional activity!
Respectfully,
April 2005. NCC, Nizhniy Novgorod
I would like you to consider a report on the CBOSSin 3.5 product, which has been under test operation at your Company.
NCC CJSC has always aimed at providing high-quality state-of-the-art services to its subscribers, as well as studying and applying the latest developments in the field of cellular communications. The result is our choice of the intelligent platform as the basis for new services. More...
March 2005. XPress Telecommunications, Jordan
We contracted CBOSS about 1 year ago to install many areas of our business at XPress. Having implemented Customer Care, Billing, Call Center, Dealers, Showrooms and many more solutions, CBOSS provided us with a seamless integrated set of applications to meet our requirements and even exceeded our expectations.
During our year-long relationship with CBOSS, we've come to experience their flexibility, responsiveness and commitment. These characteristics have enabled us to expand our business and better meet our business needs.
We have found the CBOSSbcc solution to be flexible and scalable. As a result, CBOSS was able in record time to support all of the features of the Motorola iDEN technology with regard to Provisioning, Billing, and Customer Care.
February 2005. Caspian American Telecommunications LLC, Azerbaijan
I would like to express our sincere gratitude to CBOSS Association. Owing to cooperation with CBOSS we have significantly expanded our network and now provide high quality services to our subscribers. We greatly appreciate our business relations, and we hope to continue improving them in future.
Yours sincerely,
December 2004. "VOXTEL" S.A., Moldova
Dear Mr. A. Maklakov,
On behalf of Voxtel, I want to say thanks to all CBOSS specialists, who in very short time and with a good level of professionalism have made the migretion to the new CBOSS release and Oracle 9i.
During migration period, all jobs were done with minimum impact on services.
With Best Regards,
December 2004. Eirteic Consulting Ltd., Ireland
Dear Mr. Morozov,
Eirteic Consulting Ltd would like to take this opportunity to thank both you and your Training Department for all the hard work and effort over the past 12 months in association with Eirteic Consulting Ltd and CBOSS providing Micromuse Netcool training course within Russia and Commonwealth of Independent States. CBOSS is currently the only location within Russia and Commonwealth of independent States where these courses are offered.
More...
October 2004. XPress Telecommunications, Jordan
CBOSS has been and continues to be an integral part of our success. In addition, CBOSS is a critical success factor for our growth plans in Jordan and in the region.
October 2004. PROMEKBANK, Samara
Dear Andrey Gennadievich,
We hereby express our gratitude to your company for the new CBOSSacd release 3.5, which added to the quality of the solution.
We believe that the new release of the Automatic Call Distribution System is a good solution for various modern businesses, including banks. More...
September 2004. Lao-Asia Telecom, Laos
The delivery of CBOSS Corporation products is of a great significance to the Lao party, as contracts with CBOSS are the first economic agreements between Russia and Lao PDR concluded for the last eleven years.
Ambassador Extraordinary and Plenipotentiary of Lao PDR
July 2004. Caspian American Telecommunications LLC, Azerbaijan
Caspian American Telecommunications, LLC management expresses gratitude to CBOSS Association and its specialists for efficient training of our personnel and successful implementation of CBOSS solutions at our enterprise.
We are looking forward to further collaboration.
Yours respectfully,
July 2004. Volgograd GSM
For over 3 years “Volgograd-GSM” has been successfully deploying CBOSSdss Decision Support System.
Personally and on behalf of my colleagues, I hereby express gratitude to CBOSS Association for its efficient work.
CBOSSdss today is an integral part of major business processes at the enterprise, providing for quality and timely monitoring, business data analysis, marketing events planning, introduction of new tariffs, and operation reports.
For all these years CBOSSdss has been improving its usability. We are glad to know that CBOSS Association continuously perfects its product to meet customer needs.
We are sure that our further cooperation will be fruitful and mutually beneficial.
Respectfully,
June 2004. Caspian American Telecommunications LLC, Azerbaijan
On behalf of Caspian American Telecommunications LLC, I hereby express gratitude to CBOSS Association and its specialists for efficient training of our personnel within the framework of CBOSS implementation at our enterprise.
During the training CBOSS experts proved to be striving for quality and informativeness of the presented materials, welcoming any questions that arose. They provided timely onsite user consulting when it was required.
Caspian American Telecommunications LLC appreciates expert knowledge of CBOSS specialist and is open for further mutually beneficial cooperation.
Sincerely,
February 2007. Colombia Movil, Colombia
CBOSS rtBilling enables us to offer differentiated price plans and targeted promotions for various customer segments, as well as discounted calls for closed user groups. While our competitors are relying on freebies, we have managed to reach new customer segments with very affordable prices and interesting loyalty schemes, such as the Bonus Plan that gives loyal users extra minutes, when they recharge their prepaid accounts. Moreover, we can gain knowledge of our customers’ ability to pay, by offering controlled accounts that introduce hybrid prepaid and post-paid service usage.
January 2004. T3 Mobile Networks AS, Norway
In a highly competitive market, where innovation, creative service offerings and quick response to ever changing customer requirements are important keys to success, we have been searching for a supplier and a suite of systems which could help us to get ahead of our competitors. We believe that CBOSS has the potential to do just that.
December 2003. KUBAN GSM, Krasnodar
Hereby, we would like to express our gratitude to experts from Systems Servicing department. It is their cooperation with Kuban-GSM specialists in the HDS 9960 reconfiguration project that allowed Kuban-GSM to increase performance of disk I/O that had a positive effect on speed of core business processes and billing in general. The project envisaged audit of CBOSS data storage configuration and further reconfiguration of HDS 9960. We would like to wish you and your colleagues new professional heights, creativity in further development and satisfaction from your achievements. Read more...
December 2003. URALTEL, Ekaterinburg
CBOSStmn was put to test operation at Uraltel back in July 2002. The product is used to centralize representation and management of operational data referring to CBOSS billing and most services, available from our company...
Timely notification of alarms allows correct the situation and prevent critical scenarios.
Read More...
November 2003. PJSC "Udmurtia Digital Networks-900", Izhevsk
Udmurtia Digital Networks-900 acknowledges professionalism and dedication of CBOSS specialist in installation of Sun equipment and migration of CBOSS production database to the new server, performed October 26 - November 1 2003. More...
October 2003. JSC "ReCom"
We are glad to learn that CBOSS Association became Oracle Certified Advantage Partner, receiving top status in the Oracle partnership program. On behalf of ReCom, let me congratulate CBOSS Association and wish new success in automation of telecom enterprise business processes. We are proud to cooperate with one of the best Russian high-tech companies, a true technological leader in software industry. We hope that our business relations in future would develop into a truly partnership and provide an impetus for well being of both companies.
Best regards.
August 2003. "KaR-TeL", Kazahstan
It is year-longer, Kar-Tel and CBOSS have been collaborating. This time, we have succeeded in profitable cooperation in operating the billing system, upgrading and implementing supplementary services. More ...
August 2003. "KaR-TeL", Kazahstan
Let me thank you for your attention paid to servicing 'KaR-Tel'. We are grateful for CBOSS prompt and well-managed actions in leasing and hardware installation in order to upgrade "Unibrd 4CPU@1200/8banks of 1GB" main server. More ...
Respectfully,
August 2003. JSC "ReCom"
On behalf of JSC ‘ReCom’ may I bring our sincere appreciations for your expert helping us in developing marketing tools supported by CBOSS technologies ensured practically. Using them, we are looking forward to implement our Customer Care and Loyalty Program. Notably, we are interested in the demonstrated “Marketing analytical product” which may help our business ahead.
July 2003. "ARNA", Kazahstan
CBOSS specialists have implemented the billing system, integrated with Microsoft Business Solution-Navision at 'Arna' OJSC, Almaty. The outstanding professionalism and responsibility of CBOSS staff demonstrated in the course of implementing has allowed us to bring automation and optimization into our business processes. More>>>
June 2003. JSC "ReCom"
JSC ReCom managing staff is very happy with your kind help for our requesting on additional hardware facilitating the CBOSS system smooth operating. So we are very grateful for your prompting assistance. We are glad to note that your equipment is already delivered, installed and operation able. We believe in the symbolic significance of the case considered in regard to our collaboration process so we will do our best for further development of our cooperation mutually profitable.
May 2003. CJSC "MTS", Russia
In May 2003, on-site installation of CBOSSics/CBOOSSisp Internet systems has been accomplished in Veliky Novgorod. The project has been completed in just four days with high-quality results. Any of current problems has been instantly resolved due to an excellent expertise of your representative, with his informal insight, communicability, and realistic approach. More...
May 2003. CJSC "MTS", Russia
On April 29 to May 03, 2003, CBOSS team has been working for MTS Subdivision, Orenburg, in order to provide an opening billing routine for April 2003, to launch a regular technology. High quality, responsibility and a broad field covered by your staff, - all the mentioned is notable. More...
April 2003. Unitel LLC, Uzbekistan
May I appreciate your company staff contributed to both preliminary job and installation of CBOSS products at our site. It was their high expertise to meet the deadline for equipment to be delivered, installed and tested. In particular, I would like to mention the notable fact of the first SMS sent out just in some hours upon installation started, namely on January 20, 2003. The same efficiency and quality is noted for any other product installed. More...
April 2003. KUBAN GSM, Krasnodar
Kuban-GSM would like to express special appreciation of CBOSS representative provided our CBOSSsms instance upgradie with his expertise and integrity approach.
March 2003. CJSC "MTS", Russia
In November 2002, Sun Fire V880 servers have been under configuration with CBOSS representative working at our site. Operating the system in the period elapsed has demonstrated high stability which is recognition of the project done so professionally. High responsibility of CBOSS staff should be remarked.
Respectfully,
January 2003. "Uzdunrobita", Uzbekistan
The job was done well and fast. The first message was transmitted in the network on the seventh day of implementation. We have already proceed to fulfill further plans we made for the new system. With CBOSSsms open interface, our subscribers will get connected soon to a full range of new value-added SMS services. Open architecture of the system combined with rich functionalities turned out obviously to be one of the major arguments in favor to the SMSC preferred. We are very happy with our new system.
January 2003. "KaR-TeL", Kazahstan
On behalf and in the name of my colleagues, let me express my deep appreciation and gratitude for successful implementation of CBOSS billing system at Kar-Tel. Implementation is performed within the specified time frame and our specialists received high-quality CBOSS user training. More...
December 2002. JSC "ReCom"
JSC ReCom team is pleased to express our sincere congratulations on occasion of the six anniversary of CBOSS winning presence in IT for telecom market... We need also to express our gratitude and appreciation of the fruitful cooperation we are enjoying with CBOSS over the years. More...
December 2002. "New Telephone Company", Vladivostok
In framework of class 2 technical support, in March 27 - December 19, 2002, SoftPro specialists performed technological auditing of CBOSS information system deployed at New Telephone Company. I would like to express my sincere gratitude to you and your specialists for the input they made. More...
October 2002. URALTEL, Ekaterinburg
I would like to thank you for your technical assistance particularly pointing on high expertise of your representative. Not only he carried out all the scheduled but gave our staff his hand in setting up the scripts relevant to for the Single Numbering servicing. Your specialists are highly effective in providing billing system installation and support.
October 2002. "New Telephone Company", Vladivostok
On behalf of all my employees and myself personally I would like to thank you for organizing User Group 2002 conference. Taking part in the conference, alongside with the other profis from leading telco companies, gives a tremendous opportunity for sharing experience, which is in turn enriching our specialists for higher work efficiency. More...
July 2002. URALTEL, Ekaterinburg
Personally and on behalf of the company, I would like to thank you for your quick response on our request with expressing our appreciation of smart actions of your representative who assisted technically on recovering CBOSS database on ORACLE server in URALTEL. He helped us quickly to restart the system in operative mode.
Looking forward to further collaboration,
July 2002. CJSC "MTS", Russia
Recent year, the CBOSS billing system has been successively installed in a number of MTS subdivisions, regionally, including big departments such as 'Telecom XXI', St.-Petersburg, and MTS, Byelarus Republic. I am eager to express my cordial gratitude to the leaders of particular installation teams worked there, to the Head of Implementing Division of 'SoftPro' CJCC as well, for high quality job accomplished in short terms in tough conditions.
Yours sincerely,
February 2002. JSC "ReCom"
May I congratulate SoftPro on the fifth anniversary and wish you all every success and prosperity. I am looking forward to the long-lasting and mutually beneficial cooperation, aimed at making our region increasingly mobile. ... I hope your company will continue to enjoy the immaculate reputation it has earned on the market. More...
February 2002. KUBAN GSM, Krasnodar
May I congratulate you on your anniversary and wish you good luck, success, love, wealth and prosperity for your company. I would like to thank you for your cooperation. It is interesting and enjoyable to work with your team of professionals.
Thank you!
October 2001. CJSC "MTS", Russia
May I express our deep gratitude to CBOSS implementation team in Nizhni Novgorod. The team has been most professional and efficient so capable to install and customize CBOSS with supplementary products within the shortest possible time and to a high quality standard.
Yours sincerely,
September 2001. "New Telephone Company", Vladivostok
Hereby, New Telephone Company managers would like to thank you for your kind attitude in training our representatives at your Training Center. We fully understand the significance of the staff professional growth and we are happy to get you staying our partner reliable in further professional training.
In particular we would like to thank Mr. A. Ivakhin, the CBOSS Vice President, for organizing such a profound training both at CBOSS and New Telephone Company. Especially we would like to appreciate the course for CBOSSdss with the classes having a real success.
We are positive that further relations will be as fruitful and mutually profitable as before.
September 2001. "New Telephone Company", Vladivostok
By long tradition established, CBOSS has again invited telco operating specialists to present new projects in an open atmosphere for sharing experience on CBOSS solutions implemented.
This workshop was devoted to CBOSS analytical products.
The seminar practical value is invaluable since it is hardly possible to develop business without a thorough analysis of the related business processes.
This significance is demonstrated by a big part of participants representing different regions.
The workshop is scheduled very successfully. It allowed direct communication with developers with exchanging opinions on CBOSS analytical products as in a formal atmosphere as very informally too. I would like to thank CBOSS management for organizing such a workshop.
I am very hopeful for such events taking place more often, so that would contribute to the development of CBOSS analytical product line.
September 2001. CJSC "MTS", Russia
I am pleased to express my gratitude for your professionable assistance in prompt resolution of a CDR file transfer problem at Lucent Switch. Your staff expertise in resolving the problem very shortly made us possible to submit our testing reports for Gossvyaznadzor instances completely in due time.
Looking forward to our profitable collaboration,
July 2001. CJSV "SSS-900"
Despite a very tight schedule and special adverse conditions for changing the switch, SoftPro CJSC technical support representative did his best. He is capable to fulfill his job precisely with very high quality in frames of the main part of our agreement. It must be noted that in transition to a new switch status of subscriber services the main testing had to be done overnight resulting in very tough challenges. Steady operating of the system reconfigured is the best evidence for his high level professionalism with his high responsibilities. More...
Yours sincerely,
May 2001. "Moldcell", Moldova
The tender announced after a comprehensive market research and addressing the issue of short message service center upgrade at Moldcell attracted a number of leading SMSC providers.
The contagious team spirit of CBOSS experts, unquestionable professionalism and dedication was a pleasant surprise for Moldcell insiders. Short message service center replacement took less than a week and was conducted on the fly, without any interruption of SMS provisioning. We took up an express training course and received valuable enterprise-wide service-optimizing recommendations.
More...
November 2000. PJSC "Udmurtia Digital Networks-900", Izhevsk
With reference to the successful implementation of CBOSS, customer care and billing system, at PJSC "Udmurtia Digital Networks-900", and boosting sales and service orders, may I request you to approach SoftPro management with a proposal to reward the exceptional performance of a number of your employees... I would like to draw your attention to the fact that the individuals above-mentioned provided appropriate training to the subscriber settlement, accounting, sales, and customer care department staff. They were also involved in client consultations and the drawing up of contracts, and proved to be of exceptional assistance during the first days of the commercial operations of PJSC "Udmurtia Digital Networks-900".
October 2000. CJSV "DVSS-900", Khabarovsk
In running the system, we invariably witness the highly professional approach by the CBOSS developers. This makes the system not just a comprehensive high-tech billing solution, but also a set of various analytical tools that are versatile enough. More...
Yours sincerely,
October 2000. CJSC "MTS", Russia
The Billing Servicing staff, MTS OJSV, is grateful very much for CBOSS system installation implemented in the shortest time to make us possible providing a support for presidential elections in Udmurt Republic.
Yours sincerely,
January 2000. KUBAN GSM, Krasnodar
May I express my gratitude to your Technical Support Head, for her successful assistance in preparing and launching the regular December 1999 billing.
I hope we will keep enjoying the same high standards of cooperation.
November 1999. JSC "ReCom"
Our six-month collaboration experience proved you are a reliable partner... Our special thanks go to the Technical Support service. The business alliance formed with our account manager at SoftPro saves us many potential problems and sets new standards in quality of customer care. More...
December 1998. CJSV "SMARTS"
This system was preferred to other systems that have been considered mainly because it was an "all-round" solution to run a cellular operator's business.
At present, SoftPro CJSC offers a professional technical support technology. In particular, I would like to note the politeness and efficiency shown by the technical support staff. This is paramount if uncommon problems, which often arise in the system and network operation, are to be solved promptly and efficiently. More...
December 1998. CJSC "MTS", Russia
On behalf of CJSC "Mobile TeleSystems" I wish to congratulate SoftPro team on their second anniversary.
It is almost a year since we implemented the telecommunication solutions developed by your company. Our close collaboration experience proved to be of a significant benefit for us. It is very important that a Russian company has taken the lead in such a sophisticated hi-tech field as development of IT solutions for telecom industry must be.
May 1998. NCC, Nizhniy Novgorod
It was February, 1998 when NCC installed CBOSS system. CBOSS was replacing BSCN recently developed by LHS, with the latter deployed on the fly. Data migration took two days only. Further operation proved the data being transferred smoothly without any loss. CBOSS has been integrated into the enterprise so that none of subscriber servicing was suspended. Moreover, "hot" mode of upgrade supported by SoftPro experts has not affected the QoS rendered to the operator subscribers. More...
August 1997. CJSC "Prim Telefone", Vladivostok
The operating system has proved to be a convenient and useful solution for enjoyment of great customer demand.
Operating the voice mail system has shown that it boosts revenue through calls to get access to mail boxes. Without the system, the calls would just not have taken place. More...
