CBOSS opens Arabian Gateway

www.ameinfo.com, Jordan: Thursday, March 25 — 2004

CBOSS Association, a convergent billing & customer care solutions provider and New Generation Telecom (XPress Telecommunication trade mark), an iDEN carrier from Jordan, signed a contract on purchase by NewGen a suite of CBOSS products for automation of telecom business.

Jordan will extend the geography of CBOSS installations. Prior to the NewGen contract negotiation CBOSS carried out supply of its solutions to GSM-carriers from Norway (Teletopia Mobile Communications), Laos (Lao Telecommunications and Lao-Asia Telecom State Enterprise), and strategic acquisition of On-Line Billing Solutions (OBS) from Fujitsu Services with customers in Australia, Austria, Canada, Columbia and UK. CBOSS is an undisputed leader in Russia and CIS taking pride in having approximately 50% of the regional telecom market. And now, CBOSS technologies serve more than 38M subscribers in 18 countries on 4 continents.

According to the contract, a 14-product bundle consisting of billing, IN prepaid, analytical products, call center and other unique solutions will be shipped to New Generation Telecom.

The core of the set is CBOSS — Convergent Business Operation Support System. It is an integrated software-hardware solution that provides automation of any telecom activity.

CBOSS offers:

• Flexible tariff models;
• Complete customer care cycle;
• Billing and «Hot» call rating;
• Settlements with subscribers and automated financial control;
• Inventory procedures and sales automation;
• Preparation of accounting information;
• Partnership management: dealers, service providers and roaming partners;
• Reporting system: aggregate and itemized information on all the branches of telecom activities;
• Real-time mediation.

CBOSS billing system will be supported by such flexible services as CBOSSics (Internet Customer Service) enabling telecommunication enterprise to provide customer service via Internet and providing fast and user-friendly access to subscriber account information, CBOSSacc — an automatic customer care system which enables outbound subscriber notifications and interactive self-service capability, CBOSSudr (User Defined Reports system) providing users with an easy-to-use, feature-rich tool for creating a wide range of reports based on the information accumulated by CBOSS billing, and much more.

Jordan is often called the Arabian Gateway. Indeed, the acknowledgement foreign products earn in this small kingdom, makes the rest of the Arabian world regard such systems with more interest.

Related Information

AME Info is a leading provider of business information in and about the Middle East region under the title «AME Info — The ultimate Middle East business resource» (AME Info). Currently carrying some 25,002 news articles, 1,320 upcoming events as well as covering full contact and activity details of 182,708 companies from 14 countries, including: Bahrain, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Syria, Saudi Arabia, United Arab Emirates and Yemen.

AME Info was initially Arabian Modern Equipment Est., incorporated in Abu Dhabi, February 1993 by Saif Al-Suwaidi and Klaus Lovgreen. The first version of the AME Info CD-ROM database of 125,000 companies was developed and compiled late 1996 and sold some 10,000 copies.

Lars  B. Nielsen joined the company as shareholder and in charge of sales mid of 1996.