CBOSSwcc Web Customer Care: Evolution of Flexibility and Ergonomics

CBOSS Corporation is proud to announce a seminar 'CBOSSwcc Web Customer Care: Evolution of Flexibility and Ergonomics' to be held at the CBOSS Training Center, Moscow, Russia, on May 14, 2008.

As an innovation-driven company, CBOSS Corporation is fully committed to continuous development of new solutions and enhancement of existing products. Regular workshops are the best way for the customers to receive the latest news and necessary information at first hand.

This year, CBOSS has prepared the 'CBOSSwcc Web Customer Care: Evolution of Flexibility and Ergonomics' workshop. The seminar presentations will provide a deep insight into the functionality of CBOSSwcc, a full-scale customer care interface. Participants will learn about new features, roadmap, and benefits of the CBOSSwcc interface as compared to the standard CBOSSbcc screen forms. CBOSS experts will unearth how to boost the performance of customer care agents, using the product. In addition, the presentations will detail the migration to CBOSSwcc in the future releases of the billing and customer care system CBOSSbcc.

For better understanding of the CBOSSwcc functionality, workshop participants will be able to try the system at the special demo stand. The workshop will also provide a great opportunity to ask crucial questions directly to CBOSSwcc developers and discuss the most vital trends and challenges facing the telecommunications industry.

The seminar participation is free.

13.05.2008

CBOSS Corporation is a world leader in the development of innovative convergent IT solutions for end-to-end automation of telecommunications enterprises, delivering a competitive edge to telecoms on all inhabited continents.

CBOSS Corporation offers the full range of equipment, system and application software and professional services, including consulting, turnkey implementation, technical support, staff training and IT outsourcing, providing telcos with guaranteed operations quality while minimizing operational and capital expenditures.

CBOSS can supply operators, service providers and MVNOs with all components of IT infrastructure and/or services, as well as with full-scale outsourcing options, providing a reliable single point of responsibility.