Decision Support System
CBOSSdss Decision Support System is a powerful OLAP-based tool for online analysis of large data volumes. CBOSSdss facilitates information provisioning, while assisting analysts and managers and enabling comprehensive analysis on different aspects of telco’s operation.
System Operation
CBOSSdss modular structure allows the creation of an individual set of data marts meeting the custom need of a telco. Every module is dedicated to a certain aspect of telco’s operation. CBOSS currently offers more than 30 data marts belonging to the following modules:
- financial - telco’s financial results: sales, payments, accounts receivable, tariff efficiency, etc.
- subscribers - customer base, suspensions, geographical profile of the subscriber base
- services - call distribution by time of day, duration, base stations, and tariff zones
- dealer - efficiency of sales channels
- roaming - roaming services
- store - equipment migration and sales
- enterprise management - control of task execution, information flows between divisions, social characteristics of employees, and employee turnover
- CBOSS products usage - performance of CBOSS products, particularly, of CC solutions, such as CBOSSacc, CBOSSics, and CBOSSacd.
CBOSSdss database stores information as multi-dimensional cubes, enabling real-time query processing.
CBOSSdss features powerful tools supporting data selection, drill up, drill down and sorting, along with tabular, graphical and combined (spreadsheet + chart) data presentation.
Benefits
- Automatic control of KPI
- Decision support at any level
- Full-scale operation monitoring
- Real-time data analysis
- Online detection of weak points in technological, managerial and operational processes
- Efficient analysis of large data volumes, featuring short- and long-term forecasting
- Unified system of KPIs
- Updated information: data is loaded automatically ensuring minimum delay.
CBOSSdss operation allows enhancing business visualization and management efficiency.
Success Stories
