Telecommunications Management Network
If network element control is not centralized, service management problems are inevitable, as well as additional support and administration costs. Moreover, there arises a risk of lacking information on emergencies and bottlenecks. The QoS sequentially goes down.
CBOSStmn Telecommunications Management Network is designed for monitoring network equipment and intelligent solutions. CBOSStmn performs remote control of emergencies and alarm situations, and enables prompt operator’s response and efficient malfunction correction. This results in improved manageability and reliability of the telco’s information infrastructure.
CBOSStmn helps detecting system vulnerabilities, allows forecasting and preventing potential malfunctions and failures in the hardware/software operation, enables more efficient network allocation and configuration.
CBOSStmn controls the operation of:
- Telecom equipment: switches, controllers, base stations
- Server equipment: database server, application server, rating server, switch management server, etc.
- Software
- Voice channels
- Signaling links.
System Operation
CBOSStmn enables the whole cycle of real time fault management – from detection to elimination. In addition to malfunctions and errors monitoring, the system changes operation parameters (e.g. spare HDD space, length of auto-notification queue, etc.). If the monitored parameters deviate, CBOSStmn sends alarm signals to employees responsible for efficient system operation. Being aware of failure reasons, the authorized employee can take necessary steps and prevent the emergency.
Functionalities
Alarm detection and troubles shooting
- Real time network elements monitoring:
- Detection of malfunctions of the controlled object, problem spotting and logging itemized malfunction data
- Versatile visual representation of controlled devices.
- Alarms processing:
- Functional processing including detection of complex links between different failures
- Notifications containing static and dynamic data
- Alarm notification, alarm status change. Alarm types supported: Email, SMS, USSD, ICQ, sound, visual alarm (color change), etc.
- Adjustment to the operation schedule of functional processing and notification.
- Fault management.
CBOSStmn provides operators with all fault management tools: from detection to elimination. The following tools are available:
- Recommendations and instructions for emergencies, documentation for controlled object stored in the system;
- Network elements management: automatic emergency response, automatic and manual software management;
- Emergency registration for performing retrospective analysis and detecting general tendencies and bottlenecks in configuration;
- Responsibility-based alarm screening.
Configuration management for CBOSStmn and monitored systems
- Object status management with configurable monitoring parameters and values
- Independent object representation
Information can be represented as an object hierarchy, maps or schemes
- System customizability
- Additional tuning operations:
- Attribute-based representation of monitored network elements;
- New object hierarchies based on existing ones.
Information security management
- Separate access and multilevel authorization
- User action records.
Content
- Unified intelligent instruction base for emergency elimination
- Information and recommendations stored in the system.
Reliability
- CBOSStmn self-diagnosis and system statistics collection
- Automatic switching to standby connections
- Software/hardware backup.
Integration
Various methods of collecting data from probes enables CBOSStmn to control operation of all CBOSS solutions, including CBOSSbcc Billing and Customer Care and third party intelligent systems. SNMP protocol support allows interaction with a wide range of third party devices and software.
CBOSStmn integrates with CBOSSdss Decision Support System to detect problem nodes, critical events in system operation, implicit links between failures, and to improve the network quality.
Benefits
- Single center for processing information about monitored systems and networks.
- Cutting maintenance costs. Complex network monitoring is leveraged with CBOSStmn, requiring less human resources.
- System can be operated by different company divisions as it can separate monitored nodes and represent network elements interconnected or combined into sets. Data access and representation depends on a division where CBOSStmn user belongs.
- Prevention of malfunctions. CBOSStmn sends an alarm when there is a deviation in normal device or system operation. Proactive notification allows taking actions just in time to considerably reduce the number of malfunctions.
- Minimization of damage through fast and efficient identification of alarm reason.
In case of emergency the operator immediately receives accurate information about the error and recovery instructions. Average time of remote system recovery is less than half an hour. In case of lasting emergency situation, incident management system enables the whole cycle of problem handling and formalizes interior management system processes.
- Emergency information used for planning proactive actions aimed at enhanced network reliability.
Clients' references
