Technological Audit

One quick computer is better than two slow ones as it requires less time, space, and money. It is much more beneficial to enhance existing technologies and use them more efficiently, rather than just increase their number.

To ensure stable successful operation, telcos need to fully leverage efficient and innovative technologies.

To enable successful implementation of CBOSS technologies, we provide our clients with comprehensive support throughout the operation. Thus, CBOSS offers a technological audit service to help its clients operate the CBOSS hardware and software efficiently.

Description

We offer the service to our clients operating CBOSS software and wishing to enhance its performance and technological efficiency. Our guidelines enable higher product performance and enhanced cooperation with CBOSS. We provide technological audit services to:

• Collect, analyze and range the current problems, work out optimal solutions, initiate and control troubleshooting.
• Optimize division technologies and cooperation
• Optimize the basic technological processes and enhance their performance.
• Enhance the efficiency of functionalities, modules and report system.
• Implement new functionalities to enhance efficiency of products and overall solution efficiency.
• Enhance the hardware and basic software efficiency (database server and supplementary servers).
• Analyze interaction with Technical Support Department and work out optimization guidelines.
• Analyze and improve staff proficiency.

Thus, technological audit comprises current situation diagnostics, HSC operation forecast and arrangements to enhance the products technological potential.

Service Options

Complete Audit

Peculiarities:

• Detailed analysis, careful study of utilized technologies
• The longest work terms on client’s premises (up to two weeks)
• Server and system software performance monitoring
• Assistance in optimizing system configuration and implementing new functionalities.

It is a two-stage process with a 1.5-2 months break. On the second stage we study changes in telco’s operation after the first stage of technological audit and control guideline observance.

All audit arrangements are customized - our specialists prepare the plan and coordinate it with the client.

Express Audit

Express audit is detailed enough to make conclusions on company technologies and offer ways of improval. Works are performed both remotely and on the client’s premises.

It takes one week to perform express audit on the client’s premises.

Remote Audit

Remote audit is the easiest and most frequently used technological audit, as we remotely collect all necessary data, analyze and prepare an analytical report.

Such analysis is far less comprehensive but much faster. The main advantage is its availability among the general technical support services, which enables free regular remote audit for most clients.

Only correct information sent to our specialists enables audit efficiency. The client’s employees should collect data following our detailed instructions.

Results

As a result, the client gets analytical report and detailed recommendations on enhancing efficiency and reliability of the CBOSS products operation. These guidelines enable to adjust the company’s technological processes and efficiently leverage production resources.

Our Technical Support Department also applies the report to monitor and assist in guideline implementation.

If necessary, we can additionally initiate system revisions, supply hardware and/or software and implement CBOSS products and functionalities.