Technological Consulting

Development of any telecom company or a telecom service provider has its own scenario. The scenario depends on the management strategy and the development line to ensure competitiveness, revenue and marketing advantages of products and services. The conditions for new strategic decision are also individual for each company. Nevertheless, the problems the company faces at different stages of its development, from engineering of new technologies, marketing researches up to products and services delivery to the customers, are very much alike. Such problems solution is the main purpose of consulting provided by the third-parties.

CBOSS Corporation offers a new service - Technological consulting that may help any telecom company to solve its problems no matter how difficult they might be.

From the very beginning of business relations CBOSS Corporation is pursuing active policy of supporting the implemented solutions. CBOSS stuff is highly experienced in solution support as well as in making analyses and diagnostics. Our experts solve the customer’s problems promptly and elaborate the plans for its future development. In addition, we are highly expertised in evaluation of quality and efficiency of management and technological solutions.

CBOSS Corporation has business relations with a great deal of telecom companies – from small regional companies up to multi-branched ones. In addition to implementation and technical support, CBOSS Corporation provides consulting services for business improvement. The services are based on new IT-technologies that can implement the companies` capabilities and will ensure products and services promotion.

Description

CBOSS Corporation is not only supplying solutions to the customer, as most IT companies do. Our technological consulting includes solution integration in business processes, and business process configuration and development. This allows optimum usage of CBOSS products, and enterprise resources.

Technological consulting involves three stages.

Study, Description and Analysis of the Customer’s Enterprise Structure and Operation Technology

The first stage of technological consulting is a broad questioning of customer’s employees.

The main purpose of questioning is to study the customer’s enterprise structure and operation technology.

Based on the questionnaire results, our experts prepare the proposals on the customer’s enterprise structure support by CBOSS products.

Upon completion of this stage, CBOSS submit management and technological recommendations to the customer. We also offer the enterprise-wide solution embracing all technological schemes. The solution is based on the CBOSS product line.

At the customer’s request, CBOSS Corporation can provide separate solutions to automate the exact areas of customer’s responsibility.

Customer Operation Technology Reengineering

The reengineering is aimed at integration of CBOSS complex solution in customer’s operation technology. The integration will enable to fully use the supplied products capabilities and to effectively apply the customer resources.

CBOSS consultants provide management and technological recommendations on improvement of customer’s business processes and enterprise structure.

They develop technological instructions based on the agreed reengineering variants.

The result of reengineering is the improved customer operation technologies. The technologies will minimize automation costs and ensure the expansion of production volume due to the effective usage of information resources and rational structure as well as to scalability of the CBOSS solution.

Customer Operation Maintenance at the Trial Operation Stage

The trial operation stage is the final stage of CBOSS solution implementation at the customer’s enterprise. The aim of this stage is to make sure that the solution provides automation of the agreed business processes.

At this stage our experts support CBOSS products installed at the customer’s enterprise, monitor the business processes and operation technology and collect comments, remarks and proposals regarding the operation recommendations.

Upon the completion of this stage, CBOSS Corporation ensures reliable and quality operation of its products as well as business processes stability.

Technological Consulting Results

If we abstract from the subject matter, we may say that technological consulting is nothing but an outside view on customer’s problems.

All CBOSS consultants’ efforts are directed towards customer’s business processes improvement, no matter how difficult the situation might be.

Technological consulting results are the following:

• Diagnostics of bottlenecks in customer’s enterprise business processes and provision of integrated complex solution. The solution is based on the CBOSS product line intended for business processes automation.

• Submission of rational management and technological recommendations on structure and customer’s operation technology reengineering. The specified recommendations will help to effectively apply the CBOSS solution capabilities and customer’s resources.

• Implementation of effective business processes at the customer’s enterprise. The business processes results in practical documentation and automated by the CBOSS solution. Provision of the customer with technological instructions to operate using the improved technologies in new enterprise structure.

• Efficient management and technological recommendations as well as confirmed technological instructions.